- Decoder sky hd how to#
- Decoder sky hd software download#
Please note: Only use this procedure as a last resort.
Decoder sky hd software download#
If the software download completes successfully, but you’re still having problems chances try STEP 2. You’ll see a green light display on the front panel of your Sky+HD box.
After at least three minutes, press sky on your Sky remote to switch your Sky+HD box back on. Once the download is complete, your Sky+HD box will switch itself off and go back to the single red light. Your Sky+HD box cannot be used during the download. The software download takes up to 10 minutes to complete. You may see an on screen message Updating System Software on your TV. 
Reconnect the other connected devices and switch them back on, including your TV. If the software download still fails to run (all four lights on the front panel do not appear) there may be a fault with your Sky+HD box and you’ll need to contact us on 02866 327293. If it still doesn’t work, double check that you performed the steps correctly, and try again. If all four lights haven’t appeared after 30 seconds, repeat the steps above. Continue to press and hold the backup button for up to 30 seconds until you see all four lights on the front panel of your Sky+HD box illuminate. You need to keep holding down the backup button and switch it back on at the mains at the same time. Now switch your Sky+HD box back on at the mains. The backup button is on the top of your Sky+HD box. 
Press and hold the backup button on your Sky+HD box (not the Sky remote). Check the power light on the front of your Sky+HD box is off and check any other connected devices are also powered off. Switch any other connected devices, such as your TV, to standby and then turn them off or disconnect them at the mains. Switch off or unplug your Sky+HD box at the mains. Decoder sky hd how to#
Instructions on how to update your Sky box software.
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